Refund & Return Policy
We want you to be completely satisfied with your purchase. However, due to the nature of our products (edible cold-pressed oils), we follow a strict and transparent return policy.
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Returns are accepted only in case of damage or leakage during transit.
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To be eligible for a refund or replacement, you must notify us within 24 hours of delivery and provide clear photos/videos of the damaged product.
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The product must be unused, sealed, and in its original condition.
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Once your claim is verified and approved, we will initiate a replacement or refund within 5–7 working days.
Please note:
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We do not accept returns for reasons such as personal taste, texture, or natural color variations.
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Used or opened products will not be accepted under any condition.
For support, contact us at vasutamnaturals@gmail.com or +91-7770009421